Terms of Use
These terms govern your use of the WaiterBolt app and service provided by ФОП Рудик Андрій Ярославович (FOP Rudyk Andrii Yaroslavovych) ("we", "us"). By signing in or using the app you agree to them.
1. The service
WaiterBolt is an order-taking and note-keeping tool for restaurants and cafes, with kitchen coordination for staff. You can record orders, prices, discounts and payment entries (type, amount received, tip, change) and cash shifts as your working notes. We may change, add or remove features over time.
The service is an order-taking and note-keeping tool. It is not a fiscal register or fiscal software, not a payment processor, and not an accounting or tax system. It does not process payments, move money or connect to payment providers: payment entries are only records. Documents the app generates (such as bills or receipts as PDF) are not fiscal receipts and do not replace documents required by law. You are solely responsible for issuing receipts, fiscalisation, taxes and keeping any records required by the law that applies to you.
2. Your account
You sign in with a one-time code sent to your email, or with Apple or Google. Keep access to your email and devices secure; you are responsible for activity under your account. The service is meant for restaurant staff and owners. Workspace managers are responsible for who they invite and for the roles they assign.
3. Acceptable use
- Do not use the service unlawfully, or to upload content you have no right to upload.
- Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the service or other users' data.
- Do not abuse automated features such as menu recognition (rate limits apply).
4. Your content
You keep ownership of the data you enter. You grant us a limited license to store, process and display it solely to operate the service for you and your workspace.
5. Subscriptions
Some features require a paid subscription, bought through the Apple App Store or Google Play and managed by our subscription provider RevenueCat. We do not collect card numbers. Billing, renewal, cancellation and refunds are handled by Apple or Google under their own rules; you can cancel in your store account settings.
6. Availability, backups and disclaimer
We provide the service "as is" and "as available", with commercially reasonable efforts. We give no service-level or availability guarantee: the service may be interrupted for maintenance, failures or reasons outside our control, and we do not guarantee that it will be uninterrupted or error-free.
We make regular backups, but we cannot guarantee that every piece of data can be restored. Keep your own records of important data.
Menu recognition uses automated processing and its results may be inaccurate; check them before relying on them.
7. Limitation of liability
- Our total liability is limited to the amount you actually paid us for the service in the 12 months before the event that caused the claim. If you paid nothing, our liability is limited to the maximum extent permitted by applicable law.
- To the extent permitted by law, we are not liable for indirect or consequential loss, lost profit, lost revenue or loss of data.
- Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, such as liability for intent, gross negligence, or death or personal injury, or any mandatory rights you have as a consumer.
8. Termination
You may stop using the service at any time. How to delete your account, and what happens to your data, is described in the Privacy Policy. We may suspend or terminate accounts that violate these terms.
9. Changes
We may update these terms. Changes are published on this page with a new effective date; continuing to use the service after that date means you accept them.
10. Governing law and courts
These terms are governed by the laws of Ukraine. Disputes are decided by the competent courts at the place where ФОП Рудик Андрій Ярославович (FOP Rudyk Andrii Yaroslavovych) is registered. This does not affect mandatory consumer rights under the law of your country of residence, including a consumer's right to use the courts of the place of residence where the law gives it.
11. Contact
ФОП Рудик Андрій Ярославович (FOP Rudyk Andrii Yaroslavovych), Україна, м. Тернопіль, вул. Фабрична 5 (5 Fabrychna St., Ternopil, Ukraine)
app-support@andrud-software.com